Salesforce Field Service Engineer POST NUMBER: 451737
(Please Note: No form of employment sponsorship or accommodations are being considered)
Position Overview
As a Salesforce Field Service Engineer you will design, build, and maintain customized solutions within the Salesforce Field Service platform (formerly Field Service Lightning) to support operational excellence and enhance service delivery. This role requires hands-on experience with Apex, Lightning Components, and Salesforce configuration, as well as a strong understanding of Field Service business processes.
You’ll collaborate with cross-functional teams including business users, architects, developers, and system administrators to translate business requirements into scalable and efficient Salesforce Field Service solutions. You will be expected to take initiative, troubleshoot complex issues, and contribute to the continuous improvement of both the platform and its utilization across the organization.
Key Responsibilities
- Customize and configure Salesforce Field Service applications to meet business requirements, including service appointments, work orders, scheduling, and mobile workforce management.
- Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and custom objects specific to Field Service.
- Create and manage integrations between Field Service and other Salesforce clouds (Sales, Service) and third-party systems.
- Troubleshoot, debug, and resolve technical issues within the Field Service application stack.
- Maintain and enhance existing Field Service configurations across multiple Salesforce environments.
- Develop and maintain documentation for customizations, data flows, and integration points.
- Work with business stakeholders to gather and refine requirements and provide expert input on Salesforce Field Service capabilities.
- Collaborate with QA and DevOps teams to support testing, deployment, and release management.
- Stay informed of Salesforce Field Service enhancements and roadmap features; recommend adoption strategies.
- Participate in agile ceremonies, backlog grooming, sprint planning, and demos as an active member of the development team.
Skills & Experience
- Minimum of 3 years hands-on experience customizing Salesforce Field Service.
- Deep understanding of core Field Service modules: work orders, service appointments, dispatcher console, and mobile configurations
- Proficient in Apex, SOQL, SOSL, Lightning Web Components (LWC), Flow Builder, and process automation tools.
- Familiar with integration tools (e.g., MuleSoft, REST APIs, middleware platforms).
- Salesforce certifications: Administrator, Platform App Builder, Platform Developer I, and Field Service Lightning preferred.
- Experience with version control (e.g., Git), CI/CD, and sandbox management.
- Strong communication skills with the ability to translate technical topics to non-technical audiences.
- Proven experience working in Agile/Scrum teams.
Additional Details:
- Employment Type: Contract / Contract-to-Hire / Direct-Hire
- Start Date: Immediate
- Location: Remote
- Target Compensation: $110k - $130k
- Engagement Status: No form of sponsorship or employment arrangements are currently being considered.
Interested Candidates are Encouraged to Apply for Immediate Consideration!
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.