LBS Contact Center Agent POST NUMBER: 457474
Location: Nashville, TN (On-site at event venues)
Schedule: Full-time, flexibility required (evenings & weekends as events demand)
Compensation: $65,000 – $85,000 base commission/bonus opportunities (DOE)
Benefits: Medical, dental, vision insurance, paid vacation, company computer & phone
About the Role
We are seeking energetic and ambitious Event Sales Specialists to join our growing team. As the first point of contact for potential clients, you will play a vital role in shaping client experiences—introducing them to our venues, showcasing services, and guiding them toward unforgettable events.
This is an opportunity for driven sales professionals who are eager to grow quickly in their careers. The right candidate will thrive in a fast-paced, hospitality-driven environment, bring a fresh perspective to sales, and be ready to step into larger responsibilities within 2–3 years.
What You’ll Do
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Deliver warm, professional, and engaging client interactions via phone, email, and in-person tours.
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Manage a high volume of leads with accuracy, efficiency, and responsiveness.
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Conduct compelling venue tours that highlight unique features and set offerings apart from competitors.
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Educate clients on venues, services, competitors, and the event industry landscape.
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Anticipate and overcome client objections with solution-oriented approaches.
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Collaborate with teammates while maintaining ownership of individual sales performance.
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Commit to ongoing growth, sharpening sales skills, and adapting to a dynamic market.
Qualifications
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2–4 years of sales experience (hospitality industry experience strongly preferred).
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Strong communication skills across phone, email, and in-person interactions.
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Outgoing, personable, and energetic personality with a client-first mindset.
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Highly organized with the ability to multi-task in a fast-paced environment.
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Proficiency with Google Suite; CRM experience (HubSpot a plus).
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Self-motivated, coachable, and eager to grow professionally.
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Flexible availability, including some nights and weekends, to support client events.
Why Join Us?
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Be part of an established company entering a new stage of growth and transformation.
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Gain exposure to some of Nashville’s most well-known event venues.
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Work closely with leadership and sales directors, with the opportunity for rapid career advancement.
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Competitive pay structure with commission and bonus potential.
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Comprehensive benefits package and the tools you need to succeed.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.