Enterprise Applications Director, POST NUMBER: 468128
We are seeking an experienced and hands-on technical leader to own the strategy, implementation, and ongoing evolution of our client’s third-party enterprise applications. As the Enterprise Applications Director, you will partner closely with business leaders, engineering teams, and software vendors to design, deliver, and maintain integrated enterprise systems that support our national facility maintenance operations.
This role is ideal for a leader who blends strong technical depth with business acumen, thrives in fast-paced environments, and is passionate about using modern, cloud-based technology to drive operational excellence.
This role is hybrid and would require the individual to reside in the Philadelphia area or to be remote but travel to Philadelphia monthly.
- Lead the enterprise application roadmap, including strategy, configuration, and systems integration for third-party platforms such as work order management, CRM, ERP, and workflow solutions.
- Translate business needs into clear, actionable software and integration requirements.
- Drive digital transformation initiatives by adopting cloud-first, mobile-first, and AI-enabled tools.
- Champion a modern application architecture that enables real-time data flow through APIs, workflows, and cloud-based integration platforms.
- Partner closely with business leaders who co-own the processes supported and automated by enterprise applications.
- Oversee the rollout and implementation of software solutions, defining and tracking OKRs related to adoption, uptime, performance, and cost-to-serve improvements.
- Collaborate with our client’s engineers to customize, extend, and integrate solutions within the broader technology stack.
- Serve as the primary technical point of contact for software vendors, including understanding product roadmaps, coordinating with vendor engineering teams, and managing escalations.
- Lead quality assurance, release management, and change management activities for application updates and enhancements.
- Ensure enterprise solutions meet standards for cybersecurity, resiliency, scalability, disaster recovery, and regulatory compliance.
- Manage, mentor, and develop a team of engineers and solution architects, with accountability for performance, delivery, and outcomes.
- Foster a culture of transparency, collaboration, and continuous improvement by sharing knowledge and enabling teams to “flow to the work” in a dynamic environment.
- 5–7 years of experience working in technology, with at least 2 years leading technical projects or programs for enterprise applications.
- Proven experience implementing, configuring, or supporting work order management systems, field service platforms, CRM, and/or ERP solutions.
- A hands-on leadership style with the technical expertise to directly contribute to solution design and problem-solving when needed.
- Ability to thrive in a fast-paced environment where priorities shift based on evolving business needs.
- Strong curiosity and desire to deeply understand business operations in order to act as a true strategic partner.
- Experience supporting facilities services, B2B service organizations, or multi-location operations is preferred, but not required.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.