Manhattan Scale Business Analyst POST NUMBER: 474253
Manhattan Scale Business Analyst
Direct Hire
Hybrid (8 days per month on site)
Position Summary
The Business Systems Analyst plays a critical role in being the link between cross-functional teams (which often include business stakeholders, IT staff, project managers, developers, solution architects, and user experience designers) to troubleshoot problems and jointly develop solutions. Identifying and documenting functional requirements. Conducts workflow, process diagrams and gap analysis. Evaluates existing application products and develops recommendations. Writes specifications for interface programs. Coordinates installation.
To excel in this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. The ideal candidate will also be dedicated and demonstrate excellent written and verbal communication skills, with experience in warehouse and supply chain systems such as Manhattan Scale.
Job Responsibilities
- Identify and communicate with key stakeholders.
- Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics.
- Liaise between various business departments and groups.
- Assess options for process improvement, including business process modeling.
- Maintain documentation regarding various projects, processes and operations.
- Conduct technical workflow, process diagrams and gap analysis.
- Evaluate existing application products that could address client requirements and develop recommendations where appropriate.
- Evaluate alternative operational efficiencies.
- Document and refine system modifications.
- Coordinate installation and first-use of new applications.
- Resolve issues related to an application (new or current) involving, as required, team members, vendors, clients, etc. and escalate as needed.
- Collaborate with project managers and cross-functional teams.
- Support and enhance warehouse management processes using Manhattan Scale or similar WMS platforms.
- Participate in system configuration, testing, and implementation of Manhattan Scale solutions.
- Ability to work efficiently unsupervised.
- High degree of creativity.
Minimum Required Qualifications
- Bachelor’s Degree in Computer Science, Supply Chain, Logistics Management and/or equivalent work experience.
- 5 years of BSA or equivalent experience.
- Hands-on experience with Manhattan Scale (WMS) is required or strongly preferred.
- Strong understanding of warehouse operations, inventory management, and supply chain processes.
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
- Resourcefulness and ability to devise creative solutions to problems.
- Experience testing and mapping various business processes and protocols.
- Familiarity with industry technology systems to gather data and problem solve.
- Excellent communication and leadership skills.
Essential Job Functions
- Maintain regular and punctual attendance.
- Work cooperatively with others.
- Interact with employees and customers in an appropriate manner.
- Use a computer for tasks such as communicating via email and preparing reports and work schedule.
- Review and analyze data and information.
- Plan, prioritize and monitor activities.
- Complete assigned tasks/projects in a timely manner.
- Comply with all Company policies and procedures.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.