IT Computer Operator POST NUMBER: 412264
Operate, monitor and support IT infrastructure and Data Center environments. Ensure the timely completion of all scheduled batch cycles and processes workload during the shift and support the workflow of computer operations. Contribute to a positive customer support experience and build rapport and trust with business partners and application teams.
EXPERIENCE:
-5 years experience as an operator in a data center environment.
-Knowledge of service management software. ServiceNow experience is a plus.
-Knowledge of workflow automation software. Control-M experience is a plus.
-Knowledge of monitoring software. SolarWinds experience is a plus.
-Experience with both mainframe and distributed systems operations.
ESSENTIAL FUNCTIONS:
-Monitor application processing, networking, and all Data Center hardware and software, taking appropriate actions according to defined procedures as issues arise.
-Document shift activities and incidents according to defined procedures.
-Conduct walkthroughs of the Data Center to verify there are no physical issues.
-Respond to calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service.
-Work with senior and lead operations staff to perform daily approved changes according to defined technical standards as instructed.
-Control physical access to the facility and monitor the physical state of all aspects of the Data Center.
-Work with staff to troubleshoot and resolve issues as needed.
WORK DETAILS:
-Start Date - As soon as possible. June 17th would be ideal if we find a candidate that quickly.
-End Date - Approximately 12/31/2024.
-Expected hours to work per week – Three / twelve-hour workdays per week for a total of 36 hours. Both roles are night shift. Opportunity for some OT
Weekends - See ‘Core hours to Work’
-Core hours to Work - Shift rotates. Both roles are night shift with hours of 5:30 pm to 5:30 am.
Position 1:
Wednesday, Thursday, Friday for 2 weeks
Then Thursday, Friday, Saturday for 2 weeks
Position 2:
Sunday, Monday, Tuesday for 2 weeks
Then Monday, Tuesday, Wednesday for 2 weeks
Then rotation reverses in August. Details will be discussed during the interview.
Work location - New Albany Ohio
Hybrid - No.
Experience Minimum - 5 years’ experience as a computer operator in a data center environment.
MISCELLANEOUS:
-Interview process via Teams Meeting.
-Background and drug screening will be required and must have successfully passed prior to onboarding.
-It is possible this role could convert to an FTE, but that will not be determined in Q4 of 2024.
-No heavy lifting is required.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.