Dental Receptionist/Patient Care Coordinator POST NUMBER: 419730
Our client is seeking a friendly, organized, and detail-oriented Patient Care Coordinator to join their dental practice. The ideal candidate will be the first point of contact for the patients, ensuring they have a positive experience from the moment they walk in or call the office. This role involves managing the front desk, coordinating patient appointments, and supporting the dental team in delivering high-quality care.
Why Work Here?:
- Competitive salary based on experience.
- Health and dental benefits.
- Opportunity to get closer on the diagnosis side, with the possibility to become more hands-on in treatment planning
Responsibilities:-
Reception Duties:
- Greet patients warmly as they enter the office.
- Answer phone calls, respond to emails, and manage the office’s communication systems.
- Coordinate treatment plans and follow-up appointments.
- Assist in resolving patient concerns or issues with a focus on maintaining a high level of patient satisfaction.
- Assist in the preparation of financial reports and daily reconciliation of accounts.
- Support the dental team with any administrative tasks as needed.
- Previous experience as a Dental Receptionist, Patient Care Coordinator, or in a similar role is preferred but not mandatory
- Excellent communication and interpersonal skills.
- High school diploma or equivalent is required; additional certification in dental administration or related fields is a plus.
Notre client est à la recherche d'un(e) Coordonnateur(trice) de Soins aux Patients amical(e), organisé(e) et minutieux(se) pour rejoindre son cabinet dentaire. Le candidat idéal sera le premier point de contact pour les patients, s'assurant qu'ils aient une expérience positive dès leur arrivée ou lorsqu'ils appellent le cabinet. Ce rôle consiste à gérer la réception, à coordonner les rendez-vous des patients et à soutenir l'équipe dentaire dans la prestation de soins de haute qualité.
Pourquoi travailler ici ? :
- Salaire compétitif basé sur l'expérience.
- Avantages sociaux, y compris la santé et les soins dentaires.
- Possibilité de se rapprocher du côté diagnostic, avec la possibilité de devenir plus impliqué(e) dans la planification des traitements.
Responsabilités :
Fonctions de réception :
- Accueillir chaleureusement les patients à leur arrivée au cabinet.
- Répondre aux appels téléphoniques, aux courriels et gérer les systèmes de communication du cabinet.
- Coordonner les plans de traitement et les rendez-vous de suivi.
- Aider à résoudre les préoccupations ou problèmes des patients en se concentrant sur le maintien d'un haut niveau de satisfaction des patients.
- Participer à la préparation des rapports financiers et à la réconciliation quotidienne des comptes.
- Soutenir l'équipe dentaire dans toute tâche administrative nécessaire.
- Une expérience préalable en tant que Réceptionniste Dentaire, Coordonnateur(trice) de Soins aux Patients ou dans un rôle similaire est préférée mais non obligatoire.
- Excellentes compétences en communication et en relations interpersonnelles.
- Diplôme d'études secondaires ou équivalent requis ; une certification supplémentaire en administration dentaire ou dans des domaines connexes est un atout.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.