Collections Specialist (Accounts Receivable) POST NUMBER: 423998
About the Client:
Our client is a prominent professional services firm, highly regarded for its strong reputation in the industry is looking for a Collections Specialist.
About the Opportunity:
As a Collections Specialist, you will play a critical role in maintaining the financial health of the company by managing and collecting outstanding client accounts. This is a dynamic opportunity for a detail-oriented professional to join a collaborative team in a fast-paced environment. You will have the chance to interact with a variety of clients, improve collections processes, and contribute to the overall success of the firm's financial operations.
Key Responsibilities:
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Monitor accounts receivable to identify overdue payments.
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Contact clients via phone, email, and written correspondence to resolve outstanding balances.
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Negotiate payment plans and settlements with clients, when necessary.
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Work with internal teams to reconcile billing discrepancies and ensure accurate invoicing.
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Maintain accurate records of all collection activities and client communications.
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Prepare regular reports on collection activities, aging accounts, and payment trends.
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Ensure compliance with company policies and local regulations regarding collections.
About You:
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Minimum of 2-3 years of experience in a collections role, ideally in a professional services.
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Strong communication and negotiation skills, with the ability to maintain positive client relationships even during difficult conversations.
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Familiarity with collections software and ERP systems, and strong proficiency in Microsoft Excel.
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Fluency in both English and French is required.
À propos du client :
Notre client est une firme de services professionnels de premier plan, hautement reconnue pour sa solide réputation dans l'industrie. Ils recherchent un spécialiste en recouvrement.
À propos de l’opportunité :
En tant que Spécialiste en recouvrement, vous jouerez un rôle crucial dans le maintien de la santé financière de l'entreprise en gérant et en recouvrant les comptes clients en souffrance. Il s'agit d'une opportunité dynamique pour un professionnel minutieux de rejoindre une équipe collaborative dans un environnement rapide. Vous aurez l'occasion d'interagir avec divers clients, d'améliorer les processus de recouvrement et de contribuer au succès global des opérations financières de la firme.
Responsabilités principales :
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Surveiller les comptes clients afin d'identifier les paiements en retard.
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Contacter les clients par téléphone, courriel et correspondance écrite pour résoudre les soldes en souffrance.
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Négocier des plans de paiement et des règlements avec les clients, si nécessaire.
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Travailler avec les équipes internes pour résoudre les écarts de facturation et assurer une facturation précise.
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Maintenir des dossiers précis de toutes les activités de recouvrement et des communications avec les clients.
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Préparer des rapports réguliers sur les activités de recouvrement, les comptes en souffrance et les tendances de paiement.
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Assurer la conformité aux politiques de l'entreprise et aux réglementations locales en matière de recouvrement.
Au propos de vous:
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Minimum de 2 à 3 ans d'expérience dans un poste similaire, idéalement dans une firme de services professionnels.
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Excellentes compétences en communication et en négociation, avec la capacité de maintenir des relations positives avec les clients même dans des situations difficiles.
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Maîtrise des logiciels de recouvrement et des systèmes ERP, ainsi qu'une bonne connaissance de Microsoft Excel.
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maîtrise de l'anglais et du français est requise.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.