Surgical Coordinator POST NUMBER: 429705
Pay Rate: $25/hr
Contract until May 2025 with potential to extend
Onsite -North Chelmsford, MA
Hours: 7:30 am - 4:30 pm OR 8 am - 5 pm - 30 min lunch
Responsibilities/Duties:
- Receive and process surgery orders ensuring cases are scheduled in a timely manner.
- Scheduling Inpatient and Outpatient surgical procedures with the patient and hospital/surgery center, entering surgical appointments in PM and Casetabs.
- Provide patients with pre- and post-operative instructions as directed by Physician; schedule preop and post op appointments in accordance with the surgeon’s preferences and type of surgery being performed.
- Faxing and/or uploading necessary documents to appropriate facility department.
- Triage phone calls and patient inquiries, respond to patients and outside agencies promptly.
- Retrieve messages from voicemail, email and EMR System.
- Submitting surgical cases and coding for prior authorization prior to surgery.
- Put together patient packets and other surgical packets for physician to take to OR.
- Coordinate Physician’s OR schedule and time off - adjusting clinic schedules as necessary and communicating changes to Admin Team.
- Understanding surgical procedures, such as the necessary time a surgery takes, medical staff necessary and equipment needed for the surgery.
- Coordinate any ancillary testing and pre-operative clearances as directed by the physician, mid-level provider and/or in accordance with anesthesia guidelines.
- Facilitate communication between physicians, hospital/surgical center departments and patients.
- Uploading Physician’s Operative Notes for billing and coding.
- Manage all surgical documents, gather and input patient information and enter all post-surgery data.
- Must be able to adapt to continuous changes.
- Work Independently on assigned tasks with minimal supervision.
- Promote cooperation through teamwork – provide coverage for teammates as appropriate.
- Provide outstanding customer service and assistance to patients.
- Perform other duties as assigned.
Qualifications:
- High school Diploma or equivalent.
- Previous surgical scheduling experience is required.
- Spine experience or spine surgical scheduling preferred.
- Some knowledge of Insurance companies’ policies and procedures.
- Medical Terminology, Organization Skills, Time Management Skills, Strong Customer Service Skills
- Excellent verbal and written communication skills.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.