ETRM Business Systems Analyst POST NUMBER: 309515
Business Analyst
Full time
Onsite - Houston, TX
ABOUT THE ROLE
Supplies and markets refined products and marine fuels, and that business runs on energy trading and risk management (ETRM) software — the systems that capture trades, schedule and move product, track inventory, value positions, and settle and invoice with counterparties. The IT Business Analyst I – ETRM role supports the business users who live in those systems every day (traders, schedulers, supply and logistics, operations, accounting), along with helping to configure and troubleshoot the other systems these groups rely on daily.
You do not need to know the commodity trading business on day one. You need to be analytical, curious, careful with detail, and genuinely interested in learning how physical and financial energy markets work. We will teach you the domain; we are hiring for aptitude and work ethic.
KEY RESPONSIBILITIES
• Learn the end-to-end trade lifecycle — deal capture, confirmation, scheduling and logistics, inventory movement, valuation, settlement, invoicing, and accounting hand-off — and how our ETRM platform supports each step.
• Provide day-to-day application support: triage user questions and issues, reproduce problems, document them clearly, and drive them to resolution with internal teams or the software vendor.
• Investigate data questions using SQL — validate volumes, prices, positions, and invoice amounts across source systems and the ETRM database.
• Document current-state processes as written procedures, process maps, and swim-lane diagrams; keep reference material and terminology glossaries current.
• Gather and write requirements for enhancements and projects, and translate business language into specifications developers and configurators can build from.
• Support testing: build test cases, execute functional and regression testing, and track defects through to closure.
• Assist with user onboarding, security group and permission setup, and training material.
• Support system interfaces and scheduled jobs — market data feeds, pricing, accounting exports — including monitoring and basic troubleshooting.
• Contribute to implementation, upgrade, and system replacement projects: data validation, reconciliation, cutover checklists, and post-go-live support.
QUALIFICATIONS
Required
• Bachelor's degree, completed or completing, in physics, mathematics, statistics, finance, economics, engineering, computer science, information systems, or a comparable analytical field.
• Strong quantitative and problem-solving skills; comfort reasoning about numbers, units, and formulas, and the instinct to notice when something does not tie out.
• Strong written and verbal communication — the ability to explain a technical finding to a non-technical audience.
• Solid Excel skills, including lookups, pivot tables, and work with large data sets.
• Precision and follow-through. In settlement and invoicing work, small errors carry real dollars.
• Willingness to learn the commodity trading business and to ask questions until the answer makes sense.
Preferred
• Exposure to SQL or any relational database.
• Coursework, internship, or project work involving markets, derivatives, pricing, risk, or time-series data.
• Scripting or programming experience in any language (Python, C#, VBA, R).
• Familiarity with process mapping, requirements documentation, or Agile delivery.
• Interest in refined products, marine fuels, or physical commodity supply and logistics.
WHAT SUCCESS LOOKS LIKE
• 90 days: You can navigate the ETRM system confidently, handle routine user requests independently, and describe the trade lifecycle in your own words.
• 6 months: You own a functional area of support, write your own requirements and test cases, and answer data questions with SQL without hand-holding.
• 12 months: You are a trusted point of contact for a business group and contribute meaningfully to enhancement and project work.
WHY THIS ROLE
ETRM is a narrow, well-paid specialty at the intersection of commodity markets, accounting, and enterprise systems, and there is no college major that produces it. This role is a deliberate on-ramp: direct exposure to traders, schedulers, and accountants, hands-on work in a live trading platform, and
the kind of domain knowledge that takes most people years to assemble. COI is actively modernizing its ETRM footprint, so you will see requirements, selection, and implementation work early rather than years into your career.
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
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Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.