30014 - Business Analyst Il - Product Operations POST NUMBER: 441012
Duration : 10 months, renewable
Work Environment: 3 days working in Mississauga office, or more as required
Description:
This role is for the Product Operations team, supporting the Canada Product Portfolio. This role will primarily focus on the insights and communications pillar within the product operations team. Primary functions include, but not limited to: onboarding and training (change management) for new processes, tools, structures, stakeholder communication and flow (maintaining self-serve reporting, communication strategies), feedback and continuous improvements frameworks and insights to ensure the product operations teams is listening to the product teams and driving improvements and efficiencies in day-to-day operations.
Responsibilities:
- Manage data files, conduct reconciliations, and perform business analysis using data: Understand business requirements and provide analysis.
- Provide timely, accurate, and relevant information to enable decision making and support desired business outcomes using MS Excel and applications/tools available.
- Analyze data using a problem-solving mindset: Maintain knowledge of all main data sources, classifications, etc. for the data used in the analysis. Explore and utilize these data sources for reporting and analysis purposes.
- Critically review data requests and data quality to determine how best to provide the analysis that will support business and stakeholder objectives
- Stakeholder consultation and user experience: Provide stakeholders with analysis to address their needs; determine the best way to deliver the analysis requested by exploring multiple alternatives and creating prototypes for evaluation where requested.
- Provide clarification on data sources and support the resolution of stakeholder questions and concerns.
- Focus on continuous improvement: Proactively identify ways to improve processes by observing and collecting feedback from requestors.
- Conduct and/or participate in the analysis of business processes and functional requirements with stakeholders for required system enhancements and prepare appropriate documentation to communicate and validate the information.
- Leverage a spectrum of data streams to understand and propose enhancements and derive actionable insights.
Qualifications:
- 4 years of Business Analyst experience
- Previous experience using JQL with JIRA and Confluence.
- Experience in data analytics, tracking, building data** in the following reporting tools: SQL, Tableau Microsoft is required
- Access Proven ability to multitask and manage multiple project deadlines.
- Ability to map out complex operational processes
- Retail background is an asset but not Mandatory
- Ability to analyze data and provide business with recommendations based on trends and opportunities highlighted.
- Strong written and oral communication skills, strong interpersonal skills, must be extremely detail oriented.
- Proven ability to multitask and manage multiple deadlines
- Agile methodology is an asset
- PMP and / or CBAP is an asset
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.