Guest Services Bartender & Hospitality Concierge POST NUMBER: 45009
Guest Services Bartender & Hospitality Concierge
Location: Yulee, Florida
Job Type: Full-Time, Onsite
Position Summary
Vaco by Highspring is seeking a polished, service-oriented professional to join an exclusive private owner hospitality environment as a Guest Services Bartender & Hospitality Concierge.
This unique role blends premium beverage service, guest engagement, concierge-level hospitality, and operational support within a luxury private property setting. Unlike a traditional restaurant or high-volume bartending position, this role focuses on cultivating relationships with a consistent group of owners, family members, guests, and business associates while delivering highly personalized service and memorable experiences.
The ideal candidate is personable, proactive, detail-oriented, and passionate about hospitality. This individual thrives in a dynamic environment where flexibility, professionalism, and exceptional guest service are essential.
Essential Responsibilities
Guest Experience & Hospitality
- Deliver exceptional service to private owners, guests, and business associates.
- Serve as a knowledgeable ambassador for the property, including its amenities, history, and unique offerings.
- Build strong relationships with repeat guests and anticipate individual preferences and needs.
- Maintain a professional, polished, and welcoming presence at all times.
- Ensure every guest experience reflects the highest standards of hospitality.
Beverage & Food Service
- Prepare and serve cocktails, wine, beer, and non-alcoholic beverages.
- Provide food service support as needed.
- Maintain cleanliness, organization, and presentation standards in all bar and service areas.
- Support owner functions, private events, and elevated beverage experiences.
- Ensure compliance with responsible alcohol service practices.
Concierge & Guest Support
- Provide concierge-style assistance for owners and guests throughout their stay.
- Assist with transportation and general property-related requests.
- Serve as a primary point of contact within hospitality lounges and guest gathering spaces.
- Proactively support guest comfort and satisfaction through attentive service.
Operations & Inventory Management
- Manage beverage inventory, stock levels, ordering, and receiving.
- Assist with invoice processing and inventory control procedures.
- Prepare and restock guest lodges, lounges, and hospitality areas.
- Support beverage station and water station management across the property.
- Participate in operational projects, organization efforts, and property support activities during non-guest periods.
Team Collaboration
- Work closely with Food & Beverage, Culinary, Housekeeping, and Guest Services teams.
- Support departmental needs to ensure seamless guest experiences.
- Demonstrate flexibility and a team-first attitude while assisting across multiple functions.
Qualifications
Required Qualifications
- Minimum of two (2) years of experience in bartending, hospitality, food service, guest services, or a related field.
- Strong knowledge of cocktails, spirits, wine, beer, and beverage service standards.
- Exceptional customer service and interpersonal communication skills.
- Professional appearance and demeanor.
- Ability to multitask and adapt in a dynamic hospitality environment.
- Strong organizational skills and attention to detail.
- Ability to work independently while maintaining a collaborative approach.
- High School Diploma or equivalent.
- Valid Florida or Georgia driver's license.
Preferred Qualifications
- Experience in private clubs, country clubs, luxury resorts, boutique hotels, yacht clubs, cruise lines, or similar upscale hospitality environments.
- Experience serving private memberships, executives, or high-net-worth individuals.
- Background in concierge services, guest relations, or luxury hospitality.
- Experience with beverage inventory management, ordering, and operational support functions.
Schedule
This position operates on a flexible schedule based on guest occupancy and property needs.
When Guests Are Not on Property
Typical Schedule: Monday through Friday, 7:00 AM – 3:30 PM
Responsibilities focus on:
- Inventory management
- Organizational projects
- Stocking and restocking
- Property support and operational preparation
When Guests Are on Property
Typical Schedule: Approximately 1:00 PM until evening guest activities conclude (typically by or before 10:00 PM)
Responsibilities focus on:
- Guest engagement and hospitality
- Beverage service
- Concierge support
- Owner and guest experience
Flexibility to work evenings, weekends, holidays, and extended hours as needed is required.
Physical Requirements & Working Conditions
- Ability to stand and walk for extended periods.
- Frequent lifting, carrying, pushing, and pulling of items weighing up to 50 pounds.
- Occasional bending, kneeling, crouching, and reaching.
- Ability to work both indoors and outdoors, including in temperatures exceeding 90°F.
- Ability to adapt to changing guest needs and schedules.
Ideal Candidate
The successful candidate combines the beverage expertise of an experienced bartender with the service mindset of a hospitality concierge. They are polished, personable, proactive, and passionate about creating exceptional experiences. This individual values relationship-building, anticipates guest needs, and takes pride in delivering personalized service in an exclusive, hospitality-driven environment.
By applying for this position, you consent to being considered for future opportunities within our talent network that match your qualifications and experience.
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.