Senior Product Manager / POS Data Hub (QSR) (447678) POST NUMBER: 449563
DETAILS
Location: 100% Remote
Position Type: Direct-Hire
Hourly / Salary: to $190K
JOB SUMMARY
Vaco Technology is currently seeking a Senior Product Manager / POS Data Hub (QSR) for a Direct-Hire opportunity that is 100% remote based. The Senior Product Manager will lead a Software Product Team responsible for integrating with a POS system. The Senior Product Manager will craft the product roadmap, collaborate with business / technical stakeholders, and lead the product development in alignment with organizational objectives.
- Product Strategy / Roadmap Development – Synthesize Disparate / Discreet Requirements into Clear / Strategic Roadmaps | Define / Drive Product Vision / Strategy / Success Metrics | Work with Engineering / UX / 3rd Party External Vendors / Business Stakeholders to Align Roadmap / Business Goals
- Backlog Management / Prioritization – Backlog Grooming / Applying Prioritization Frameworks (MoSCoW / RICE / WSJF, etc.) | Break Down Complex Requirements into Cohesive / Meaningful Product Delivery | Managing Tradeoffs Between Short-Term / Long-Term Needs
- Collaboration / Leadership – Strong Negotiation / Compromise Skills to Align Diverse Stakeholders with Competing Priorities | Lead Cross-Functional Teams / Drive Alignment Between Engineering / Business / Vendors | Manage Partnerships with Vendors (POS Providers / HR / Payroll / Reporting Systems)
- Execution / Delivery – Utilizing Agile / SCRUM Methodologies for Iterative Product Development | Release Planning / MVP Scoping / Go-To Market Strategies Understanding | Manage Risks / Dependencies / Cross-Functional Coordination for Smooth Product Launches
- Customer-Centric Mindset – Gather Insights from Internal/External Customers / Accounting / Support Teams to Drive Product Improvements | Optimizing User Experience / Workflows in POS Systems | Analytical Mindset with Data-Driven Approach to Decision-Making
About the Project – This team uses domain abstractions to manage data integration between vendor SaaS products (Qu / Restaurant365 [R365] / Harri) and internal enterprise data systems. Instead of traditional point-to-point integrations, they’ve built a POS Data Hub that acts as a centralized domain layer — a source of truth that sits in the middle. This approach improves data accuracy, reporting consistency, and system scalability while avoiding fragmentation across various reporting and operational platforms.
POS Data Model – This model supports clean, reliable API / Data Development. It unified the integration between SaaS Systems and Enterprise Reporting Platforms. The Hub ensures only 1 downstream integration, increasing flexibility and reducing redundancy. The integration must be solid, as it is high-volume, high-fidelity, and scalable in real-time.
Challenges – They currently support 2,500 Restaurants with tens of thousands of events per minute during peak times. There are data quality challenges, including non-uniform data and complex and raw POS data streams. Reporting is critical, especially for executive dashboards and operational metrics. New reporting pipelines must remain functional during platform transitions (Qu rollout).
90-120 Day Roadmap – The major focus will be on revamping the existing integrations and reporting structures, ensuring operational and executive-level reporting remains accurate and SLA compliant. Another focal areas will be on addressing data quality issues during the Qu rollout. This Product Manager will support the revamp of the backoffice systems, including Onboarding / Offboarding Flows, Labor Forecasting (Harri), and Recipe-to-Labor Alignment (pulling data from recipe systems to help Harri forecast labor needs accurately).
- Operational Reporting / POS Data Integration – A major initiative involves revamping operational reports and improving the quality of raw data coming from two different POS systems. The data is currently very complex and unrefined. The key priority is ensuring that as new systems (like QU) roll out, reporting remains consistent and accurate, and that SLAs for executive reporting are met.
- Back-of-House Process Overhaul – The team is also overhauling back-of-house processes — specifically how employees are onboarded and offboarded, and how those workflows integrate with the POS systems. This includes capturing the right needs and requirements to support long-term operational shifts.
- Labor Forecasting (Harri Integration) – They're working on enhancing the integration with Harri (a labor forecasting tool) to optimize store-level staffing, including analyzing labor needs (15-minute increments), pulling production time data (length of time to pull specific menu items), integrating recipe system data (labor demand forecasting), and addressing gaps in Qu's data, which is currently insufficient and where the POS Data Hub is being used as the single source of truth.
The Ideal Product Manager – The ideal candidate will be one that has a strong background in and understanding of APIs, Vendor Integrations, and Data Systems. A strong send of tradeoffs, prioritizing backlog across teams, and make quick decisions. The ideal candidate will have previous experience leading a team without direct reports, acting as a people leader in practice. Additionally, coming from a strong background in driving alignment across Engineering, QA, Vendors, and Analytics, is a must have. The ideal candidate will come with a deep technical understanding, experience with high-scale / vendor-integrated systems, and come with a Product Mindset, simplifying where possible while managing highly complex projects simultaneously.
JOB REQUIREMENTS
- Senior Product Manager (QSR) – Product Management within POS / Payments / Retail Technology
- Vendor Management – Multi-Vendor Management / Geographically Distributed Teams in Multiple Time Zones
- Integration Architectures – POS / API / Payment Processing Integrations
- Agile / XP Software Development Practices (understanding) – CI/CD / TDD / Domain-Driven Design
- Architectural Diagrams / Design Documents / Pseudocode – Ability to Understanding / Explain the Architecture
- SQL / NoSQL Database Concepts (strong experience)
- API Design Standards (familiarity) – REST / PUB/SUB, etc.
- Business Analysis – Elicit Business Requirements / Analyze Root Cause (Logs / Tests, etc.) | Modeling Business Processes (Data Flow Diagrams / Process Flow Diagrams / Architectural Diagrams, etc.) | Organize Requirements/Stories (Dependency / Priority / Size/ Complexity, etc.)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.