Community Manager POST NUMBER: 450147
The Community Manager is responsible for all property operations and is to effectively initiate, manage, coordinate and motivate all available labor and resources in order to accomplish property objectives and goals. These objectives/goals include, but are not limited to effectively maximizing occupancy levels, profit levels and property values.
Essential Responsibilities: Position may be required to perform duties outside their normal responsibilities as needed and when requested.
Owner(s) & Resident Relations:
- Interacts directly with property owners, asset managers, and business partners to ensure client satisfaction.
- Ensure timely and accurate communications with clients, staff and all stakeholders across all projects or transactions
- Interface with residents to address issues/concerns and enhance the living environment.
- Work collaboratively with other departments (i.e., compliance, transfer, leasing, and accounting)
- Manage day-to-day operations of the property while emphasizing a positive response to concerns of residents and client.
- Ensure the timely maintenance of all building operations and systems.
- Ensure that all properties pass all audits, reviews, and inspections.
- Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
- Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
- Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
- Oversee apartment improvement construction projects and capital improvements as required.
- Participate in preparation of short and long range operating budgets and forecasts.
- Prepare Monthly Variance Reports, Utility Consumption Reports, and other reports as required.
- Analyze past income and expenditure patterns and make recommendations.
- Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies.
- Assure that appropriate insurance requirements are in place for all properties.
- Provide direction and scheduling to Resident Managers, office, building and leasing staff. Ensure compliance with policies.
- Set goals and objectives for staff
- Review and approve commissions and resolve commission disputes for Leasing Representatives.
- Supervise the work of outside contractors at the property to ensure compliance with contractual agreements, municipal codes, and safety standards. Works with contractors to minimize impact of work on the resident’s comfort and accessibility.
- Bachelor’s degree in business, marketing, real estate or finance or equivalent experience in residential property management.
- 5 years of residential rent regulated property management experience in NYC.
- Experience with high end residential properties.
- Experience with LIHTC units.
- Working knowledge of building operations and maintenance.
- Proficient in Microsoft Outlook, Excel and Word.
- NY Real Estate License or ability to obtain license within 90 days of employment.
- Revenue Management Program experience preferred.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.