Sr. Product Manager - Point of Sale (POS) Data Hub POST NUMBER: 450230
**Vaco is not seeking third-party support to aid in filling this role.
Job Title: Sr. Product Manager - Point of Sale (POS) Data Hub
Job Type: Direct-Hire
Worksite Location: Remote
Client Industry: Restaurant Chain / Quick Service Restaurant (QSR) / Fast Food
Salary Target: $130,000 - $185,000 bonus potential and full benefits, based on experience, credentials, and location
Overview:
Vaco is looking for a seasoned and forward-thinking Senior Product Leader to drive the strategic direction, development, and deployment of an advanced in-store Point of Sale (POS) Data Hub across multiple restaurant brands. The Sr. Product Manager will oversee a Software Product Team, develop the product roadmap, work closely with both business stakeholders and technical teams, and guide the product development process to ensure it aligns with the company’s strategic goals. This individual will play a vital role in leading a globally distributed, multi-vendor, multi-disciplinary team. The ideal candidate will bring strong experience in product leadership from within the Quick Service Restaurant (QSR) sector, and possess key skills in data-driven prioritization, conflict resolution, and effectively leading teams to make decisions, even in the absence of clear consensus.
Job Scope:
- Oversee the flow of data between POS systems and external applications, ensuring robust and scalable integrations.
- Partner closely with internal departments, external tech collaborators, and solution vendors to coordinate successful rollouts and integration efforts.
- Manage all phases of the product lifecycle—from discovery and planning through execution, budgeting, and delivery tracking for the POS Data Hub.
- Product vision and roadmap planning - translate diverse business requirements into a unified, forward-looking product roadmap.
- Define and communicate a clear product vision, strategic direction, and measurable outcomes for success. Partner with engineering, design, external vendors, and internal stakeholders to ensure the roadmap supports business priorities.
- Backlog Ownership & Feature Prioritization - Refine and manage product backlogs, using prioritization methods like MoSCoW, RICE, or WSJF. Break down high-level initiatives into actionable deliverables aligned with product goals. Evaluate and balance immediate business demands with long-term product growth and scalability.
- Stakeholder Engagement & Team Leadership - Navigate differing viewpoints and priorities to drive stakeholder consensus. Lead multi-disciplinary teams, fostering alignment between technical, business, and third-party contributors. Maintain effective working relationships with external solution providers such as POS, HR/payroll, or analytics platforms.
- Product Delivery & Agile Execution - Apply Agile/Scrum practices to support incremental development and iterative releases. Plan releases strategically, define MVPs, and coordinate product rollouts in alignment with market needs. Proactively identify and mitigate risks while managing cross-team dependencies to ensure timely launches.
- Customer-First Product Thinking - Collect and analyze feedback from users, support teams, and business units to guide product enhancements. Focus on improving user flows and experiences within POS environments. Leverage data to inform decisions, drive optimizations, and validate product assumptions.
Requirements:
- Over 10 years of product management experience, preferably including leadership roles (with or without direct reports).
- 5 years of experience working within the Quick Service Restaurant (QSR) sector with a strong grasp of the technology landscape in quick-service dining.
- A minimum of 5 years of hands-on experience managing enterprise Point of Sale (POS) systems (Qu, Aloha, Toast, Clover, etc.) , particularly within Quick Service Restaurants (QSR) environments.
- Prior experience working with geographically distributed teams across various time zones.
- Prior experience working with and collaborating with vendors and third-party service providers.
- Bachelor’s degree in Business, Computer Science, Marketing, or a related field, or equivalent experience.
- Familiarity with cloud-native POS platforms and SaaS delivery models.
- Proven ability to connect POS technologies with operational reporting and backend systems - SQL and NoSQL database concepts.
- Prior experience with POS integration architecture, establishing API’s (familiarity design standards – REST, pub/sub), and payment processing systems.
- Prior experience modeling business processes using diagrams – process flows, data flow, and architecture diagrams.
- Solid experience with Agile practices and iterative product development.
- Prior experience collaborating with development teams with a strong understanding of development best practices including Continuous Integration (CI) and Continuous Deployment (CD), Test-Driven Development (TDD), and Doman-Driven Design approaches. This includes familiarity with design documents, architecture diagrams, and pseudocode.
- Prior experience writing business requirements as user stories and organizing stories based on priority, size, dependency and complexity.
- Demonstrated strength in leading cross-functional teams and managing complex stakeholder landscapes.
- Exceptional communication skills—both verbal and written.
- Data-driven decision-maker with a knack for turning insights into actionable priorities, with the ability to anticipate business needs and present new ideas.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.