Sr. Manager of Point of Sale (POS) and Menu Data Systems POST NUMBER: 450321
**Vaco is not seeking third-party support to aid in filling this role.
Job Title: Sr. Manager of Point of Sale (POS) and Menu Data Systems
Job Type: Direct-Hire
Worksite Location: Remote – with travel expected 1-2 times per quarter, potentially more up front
Client Industry: Restaurant Chain / Quick Service Restaurant (QSR) / Fast Food
Salary Target: $150,000 - $190,000 bonus potential and full benefits, based on experience, credentials, and location
Overview:
Vaco is looking for a seasoned leader for a Sr. Manager of Point of Sale (POS) and Menu Data Systems to drive the strategic direction, development/deployment, and optimization of advanced in-store Point of Sale (POS), and Menu Data Systems across multiple restaurant brands. You will lead the efforts to ensure POS data is accurate, accessible, and high-performing to support smooth business operations, robust analytics, and data-driven decisions; while also serving as a key contributor in executing the brand’s menu strategy, supporting new restaurant expansion, and enabling quick rollout of menu tests that foster innovation and drive overall business performance.
Job Scope:
- Leadership & Team Development: Provide direction and mentorship to a team responsible for POS data administration, ensuring alignment with business goals and fostering professional growth.
- Documentation & Data Management: Oversee the organization and maintenance of system documentation, covering menu structures, ingredients, pricing, and operational workflows.
- POS System Configuration & Expansion Support: Oversee the setup and integration of POS data for new store openings, ensuring consistency and accuracy across all locations. Partner with internal teams to execute product rollouts, promotions, and pricing updates in alignment with system capabilities for both company-owned and franchised units.
- Innovation & Menu Testing: Facilitate the swift deployment of limited-time offerings and menu tests, working hand-in-hand with operations and marketing to accelerate innovation.
- Data Accuracy & QA Standards: Implement robust data validation processes, including automated testing, to ensure consistent menu configuration, pricing, and recipe accuracy. Maintain high standards for system reliability through pre-launch quality control protocols.
- Cross-Departmental Alignment: Collaborate with teams across operations, digital, finance, marketing, catering, and IT to enhance POS functionality and support business strategies. Work closely with external vendors and internal stakeholders to drive improvements in automation, data quality, and system performance.
- Vendor & Platform Oversight: Manage relationships with technology partners to ensure timely delivery, cost-effectiveness, and system enhancements that meet evolving business needs. Coordinate ongoing platform updates and supports long-term technology planning.
- System Maintenance & Technical Operations: Lead efforts in troubleshooting, system upgrades, and day-to-day technical support, ensuring SLA adherence and operational uptime. Guide internal and third-party developers through feature testing and refinement to boost system efficiency and usability.
- Process Improvement & Optimization: Manage POS project intake and execution workflows, identifying opportunities to improve operational efficiency and apply best practices from industry innovations.
- Operational & Strategic Contributions: Take on special initiatives and responsibilities that support both day-to-day business needs and long-term strategic objectives.
Requirements:
- A minimum of 6-8 years of hands-on experience managing enterprise Point of Sale (POS) systems (Qu, Aloha, Toast, Clover, etc.) and Menu Data Systems (menu, recipe, and pricing implementations), preferably within Quick Service Restaurants (QSR) environments.
- 5 years of experience working within the Quick Service Restaurant (QSR) sector with a strong grasp of the technology landscape in quick-service dining.
- 3 years of leadership experience in coaching, mentoring, and developing team members.
- Prior experience working with geographically distributed teams across various time zones.
- Prior experience working with and collaborating with vendors and third-party service providers.
- Bachelor’s degree in Business, Computer Science, Marketing, or a related field, or equivalent experience.
- Familiarity with cloud-native POS platforms and SaaS delivery models.
- Experience with Agile practices and iterative product development.
- Demonstrated strength in leading cross-functional teams and managing complex stakeholder landscapes.
- Exceptional communication skills—both verbal and written.
- Data-driven decision-maker with a knack for turning insights into actionable priorities, with the ability to anticipate business needs and present new ideas.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.