SAP S/4HANA Workstream Lead - Sales Cloud POST NUMBER: 452234
POSITION DESCRIPTION
Job Title: SAP S/4HANA Workstream Lead - Sales Cloud
Location: Hybrid in Durham, NC
JOB SUMMARY
A global enterprise is undertaking a significant transformation initiative to replace multiple legacy CRM systems and associated processes with a unified SAP Sales Cloud platform and standardized business workflows. The SAP Sales Cloud Workstream Lead will be part of the IT Business Applications team, playing a key role in implementing lead-to-cash, sales forecasting, and budgeting processes within SAP Sales Cloud and S/4HANA Public Cloud.
This position involves close collaboration with the SAP implementation partner and stakeholders across sales, service, and finance functions to plan, execute, and support the deployment. Post-implementation, the role ensures users are well-trained, efficient, and compliant with standardized procedures and best practices in SAP Sales Cloud.
The role is instrumental in supporting the organization’s scalability and growth by working with global teams across various locations to understand current operations and facilitate the transition to harmonized processes using SAP Sales Cloud and S/4HANA.
PRIMARY RESPONSIBILITIES
- Learning: Gain a deep understanding of the organization’s sales and service operations.
- Planning: Collaborate with partners and users during discovery, preparation, and exploration phases to review deliverables, participate in workshops, validate processes, resolve gaps, and finalize scope.
- Implementation: Support system configuration, data migration, environment deployment (dev/test/prod), testing, user training, and go-live activities.
- Support & Monitoring: Provide post-launch support, conduct process health checks, troubleshoot issues, and ensure adoption of standardized workflows and system benefits.
- Process Optimization: Analyze sales processes to identify improvement opportunities leveraging SAP Sales Cloud, S/4HANA, and AI capabilities.
- Lead-to-Cash Alignment: Partner with sales and service teams to maintain alignment with SAP systems and promote adherence to best practices.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Information Technology, Business Administration, or Finance
- Minimum of 5 years’ experience in sales, service, and finance operations within a multinational organization
- At least 3 years of hands-on experience implementing CRM and lead-to-cash processes in SAP Sales Cloud and S/4HANA (preferably Public Cloud editions)
- Proven expertise in configuring and deploying SAP Sales Cloud
- Strong understanding of sales and service-related business processes
PREFERRED SKILLS & EXPERIENCE
- Certification in S/4HANA
- Multilingual fluency (German, Portuguese, or other languages is a plus)
- Experience in the metal manufacturing sector
- Ability to work effectively with diverse, distributed, and multilingual teams
- Self-driven and adaptable in dynamic environments
- Skilled in mentoring and coaching
- Strong relationship-building, facilitation, project management, and problem-solving capabilities
KEY COMPETENCIES
- Change Management: Embraces and leads change; motivates others to adapt and succeed.
- Communication: Communicates clearly and effectively across various formats and audiences.
- Customer Focus: Prioritizes understanding and meeting the needs of internal and external stakeholders.
- Team Collaboration: Fosters a cooperative and inclusive team environment.
- Results Orientation: Maintains accountability for deliverables and strives for high performance.
TRAVEL REQUIREMENTS
International and domestic travel is expected at approximately 10%.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.