Technical BA (455139) POST NUMBER: 455199
DETAILS
Location: 100% Remote
Position Type: Direct-Hire
Hourly / Salary: to $145K
JOB SUMMARY
Vaco Technology is currently seeking a Technical BA for a Direct-Hire opportunity that is 100% remote. The Technical BA will play a pivotal role within a strategic initiative to rebuild consumer-facing digital platforms, including mobile apps, websites, kiosks, and supporting internal tools. The Technical BA will be embedded in the Discovery Team, which focuses on homepage, location functions, and loyalty program features, including rewards, offers, and code scanning at checkout. The Technical BA will support the shift from reliance on external contractors to internal ownership of development processes, aiming to reduce costs and build sustainable expertise. The Technical BA will be critical in establishing best practices and bridging business objectives with technical execution.
- Partner with Product / Design / Engineering Teams – Understanding the Current State of Systems / Services / UX
- Technical Acumen – Understanding Data Structures / REST APIs / JSON / API Contracts / Pseudo-Coding, etc.
- Tool Proficiency – JIRA / Confluence / Figma / Lucid (Modeling Processes / Requirement Documentation)
- Facilitate Discovery / Reqs Gathering – Document User Journeys / Process and Data Flows / System Interactions
- Collaborate With Product Design Team – Supporting the Inclusion of User Research / User Feedback in the Discovery Process When Applicable | Document Relevant Insights to Inform Product Decisions / Req Definition
- Lead the Documentation of Business / Technical Reqs – Translate Business Needs into Clear Epics / User Stories | Producing Clear / Succinct / Detailed Documentation | Proactively Identifying Edge Cases / Dependencies
- Define / Maintain Acceptance Criteria – Supporting Development / Validation of Features
- Backlog Management – Lead / Contribute to Backlog Grooming / Refinement Meetings
- Identify / Document Internal / External Dependencies – Edge Cases / Risks / Assumptions / Decisions / Impacts
- Conduct Validation Testing of Developed Features – Ensuring Alignment with Reqs Prior to Formal QA Review
- Change Management – Scoping / Supporting Prioritization with Input from Product Owner
- Facilitation / Communication / Analytic Skills – Aligning / Managing Stakeholders | Driving Productive Discussions | Synthesizing Inputs | Problem Solving / Solutioning
JOB REQUIREMENTS
- Technical Business Analyst – Supporting Digital Products / Enterprise Technology Initiatives, etc.
- Requirement Documentation – Writing Functional / Non-Functional Requirements (System Behavior / Performance Expectations / Accessibility Standards / Error Handling)
- Direct Stakeholder Interfacing / Management– Translating Input from Stakeholders into Clear Documentation
- Process / System Modeling – Modeling Business Processes / System Flows (Flowcharts / Wireframes / Diagrams)
- Technical Acumen (familiarity) – REST APIs / System Integrations / Platform Architecture
- Tool Proficiency – JIRA / Confluence / Figma / Lucid (Modeling Processes / Requirement Documentation)
- API Documentation – JSON / API Payloads / Schema Documentation
PREFERRED (not required)
- QSR (Quick Service Restaurant) / Retail Industry Experience (strongly preferred)
- Functional Testing – Functional Testing / Quality Assurance (hands-on) (strongly preferred)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.