Property Manager POST NUMBER: 455548
Location: Onsite NYC
Salary: $110,000-130,000 base plus bonus
Job Summary:
A well-established property management firm is seeking a seasoned and motivated Community Manager to oversee day-to-day operations of a multifamily residential property in New York City. This role is responsible for maintaining strong relationships with residents, ownership groups, and on-site teams while ensuring operational excellence, regulatory compliance, and financial performance.
The ideal candidate will have a proven background in residential property management, particularly within NYC’s rent-regulated environment, and will be passionate about delivering high-quality service to residents and stakeholders.
Key Responsibilities:
Resident & Owner Relations
- Serve as the primary liaison between property ownership, asset managers, business partners, and residents.
- Promote resident satisfaction through responsive communication and proactive problem-solving.
- Collaborate cross-functionally with compliance, leasing, accounting, and maintenance departments.
- Oversee day-to-day building operations and ensure timely maintenance and repair of systems and facilities.
- Coordinate and supervise service contracts, vendor relationships, and maintenance staff.
- Respond to emergencies and coordinate appropriate resolution and follow-up actions.
- Manage capital improvement projects and apartment renovations.
- Ensure the property meets all legal, audit, and inspection requirements.
- Contribute to budget planning, forecasting, and expense control.
- Prepare monthly financial and operational reports (variance reports, utility reports, etc.).
- Review invoices, manage vendor payments, and maintain accurate financial records.
- Ensure insurance requirements are up to date and compliant.
- Provide leadership, training, and scheduling for on-site management, maintenance, and leasing staff.
- Set performance goals and hold team accountable for meeting objectives.
- Review and approve leasing commissions and address disputes.
- Oversee contractor work to ensure quality, safety, and minimal disruption to residents.
- Bachelor’s degree in business, real estate, marketing, finance, or related field (or equivalent experience).
- Minimum 5 years of experience managing rent-regulated residential properties in NYC.
- Experience with luxury residential properties and LIHTC units is strongly preferred.
- Solid understanding of building operations, maintenance systems, and NYC housing regulations.
- Proficient in Microsoft Outlook, Excel, and Word.
- NY Real Estate License (or willingness to obtain within 90 days of employment).
- Familiarity with revenue management programs a plus.
- Strong leadership, organizational, and communication skills.
- High level of professionalism, integrity, and accountability.
- Ability to manage multiple priorities and work well under pressure.
- Strong interpersonal skills with a focus on collaboration and service excellence.
- Results-driven with the ability to delegate, coach, and support team growth.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.